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Household Goods

Arranging Household Goods Shipments

As soon as you are alerted to your upcoming permanent change of station move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records.

If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in permanent storage. Remember, in overseas areas, the electric current may be different and houses are generally much smaller than those in the United States. These are good questions to ask your sponsor.

Household Goods Shipping Process

The Defense Personal Property System is the online system you will use to manage your household goods shipment. For how-to guides to assist with your application go to


Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations are always changing. Search for more general information on shipping pets.

Many international locations have strict importation laws, including extended quarantines and restrictions on breeds or types of animals. Carefully research these rules as they could impact your moving schedule. You may also find some locations in the United States that have restrictions on certain animals and breeds. Review your new installation's "Shipping Pets" in MilitaryINSTALLATIONS for details.

"It's Your Move"

Review the U.S. Transportation Command booklet, "It's Your Move," for detailed information on weight allowances, the household goods shipping process, storage, automobile shipments, claims processes and the customer satisfaction survey.


Installation Specific Information

The Ft Campbell Installation Transportation Personal Property Branch, 270-798-7151 provides comprehensive personal property services, to include entitlements counseling, quality assurance and inbound shipment management.

If you are an AIT Soldier, and need information on shipping your household goods to Fort Campbell, contact the nearest Military Installation Transportation Office for assistance on moving your household goods to Fort Campbell.

If there is no military installation close to your location, contact the Fort Campbell Personal Property Section at 270-798-7151 for assistance. It is very important you contact this office first before you proceed to do a DITY move (Do it yourself move).

If Fort Campbell is your first duty station, you will need to provide a copy of your 4/1 from your enlistment paperwork which notates your Home Of Record.

When choosing a date you would like your property picked up, be as flexible as possible. Although every effort will be made to obtain the dates you request, remember there are other factors that come into play. Such as: how much advanced notice we have as well as carrier availability.

Military Claims Office (MCO)

The Military Claims Office located at Bldg 2765 Tennessee Ave, can provide assistance with completing your claim.  Their Phone number is (270) 798-5011.  Hours of Operation are: Mon, Tue, Wed, 0900-1630 Thu, 1300-1630 Fri, 0900-1500.

Associated Links
Official Defense Personal Property System (DPS) Portal. Find out what type of information can be found and where to find it on by watching the video presentation, "What's on"

Auto Logistics
Resource for service members moving or storing their personally owned vehicles for a permanent change of station.

US Customs
Find information on importing and exporting products and property.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

Defense Personal Property System Portal (DPS)
DPS Password & Login Procedures video presentation shows how to get your DPS Password and Login to the system for the first time.

Questions about household goods & POVs?

Household Goods Portal
Check out the Household Goods Portal »

Please complete the Customer Satisfaction Survey (pdf) after each delivery. Your feedback is important!

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